Shipping & Returns
SHIPPING & HANDLING
We do not currently ship orders outside the U.S. Click the locations link at the bottom of the page to find an authorized retailer of LVX products near you.
All orders are shipped via ground service. Please allow 2 business days for your order to be processed. Once we have processed your order, please allow 5-7 business days for delivery with ground shipping.
RETURNS & REFUNDS
If for any reason you are dissatisfied with your online purchase, we will happily refund any unopened, unused and unworn items within 15 days of purchase.
Unfortunately LVX cannot accept returns or exchanges of any opened, used or worn items. Original shipping and handling fees are non refundable.
In order for us to process your return, please send an email to firstname.lastname@example.org with your original receipt/transaction. Our customer service team will issue you a Return Authorization (RA) number.
Returns should be sent via Secure Mail so they may be tracked. For your protection, we recommend that you use FedEx, UPS or Insured Parcel Post for shipment.