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Our Return Policy

We are dedicated to offering our customers the top cosmetic products available. However, if for any reasons you are not completely satisfied with your purchase, we will happily refund any unopened and unused items within 30 days of purchase. Any original shipping and handling fees will not be refunded. Please note that customers are responsible for the return shipping fees. At this time, LVX does not process exchanges; all returns and sales must be completed as separate transactions.

Due to the nature of our product, LVX cannot accept returns of opened and used items.

To request an authorization code for a return or exchange please contact us at orders@shoplvx.com.

Shipping

LVX currently ships to the continental USA only. All orders are shipped via ground.

Please allow 2 business days for your order to be processed. Once we have processed your order, please allow 5-7 business days for delivery with ground shipping.

Sales Tax

Sales tax will be applied to orders that have a billing address in the state of Illinois.

Payment Options

LVX accepts Visa, Mastercard, Discover, American Express and PayPal.

Contact Us

Orders & Returns: orders@shoplvx.com

Press & Media: media@shoplvx.com

Wholesale Inquiries: sales@shoplvx.com